FAQ
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Shipping: I mail all pieces in protective plastic wrapping inside a rigid cardboard mailer!
Even so, I prefer to ship USPS Priority Mail, as the postal system has a separate bin for flat files—ensuring your pieces will not be bent upon shipment. You can always reach out to me if you have a strong personal preference for another shipping provider!
Once your piece is shipped, an email will be sent that will provide you with the relevant tracking information. You can always reach out to me with other shipping questions!
International Customers:
For international customers, I offer a flat-rate $15 untracked shipping option for original paintings on Arches paper. These pieces are carefully packaged and sent as regular international mail in a paper envelope, which allows me to offer a much more affordable shipping option than a tracked international package.
Please note that this shipping method does not include tracking.
If you would prefer tracked shipping for your artwork, I’m more than happy to arrange it! Please contact me before purchasing, and I will provide you with the current tracked shipping rate quoted by USPS for your destination.
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Fulfillment: Prints are made to order through Printful. Once an order is placed through my website, the piece is professionally printed, carefully packaged, and sent out with tracking information provided by Printful, with email updates along the way.
🌟 If you would like the print to be ordered, signed, and packaged by me, please purchase a print ticket.With my signed prints, please plan for a 2-3 week shipping process (as I have to order the print myself, and then ship it to you). I include a little treat with these orders for the extra shipping time added on!
If you would like your print ASAP, do not buy a print ticket.
Product Specifications
Paper thickness: 10.3 mil
Paper weight: 189 g/m²
Opacity: 94%
ISO brightness: 104%
Paper sourced from Japan
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You can reach me anytime via socials or email!
Email: h@hannahcash.com